FAQ

Frequently Asked Questions

As the industry’s trusted source for information, ATPCO hosts Elevate, the annual airline industry conference, to provide attendees with:

  • Varied viewpoints to make smart, data-driven decisions
  • Free event access for 440+ airlines and 200+ channel partners
  • Networking opportunities with colleagues across the world
  • Seamless connection of standards and governance with products and services

Elevate 2022 will be held in-person at the Renaissance Arlington Capital View Hotel in Arlington, Virginia. The airline industry conference is held from 10-12 October 2022.

You may have unsubscribed from our emails.

To stay informed, check your opt-in preferences on the conference registration page. Be sure to select, “I want to stay up to date on ATPCO products and events” or email events@atpco.net.

  • Check your inbox for our confirmation email (from events@atpco.net)
  • Otherwise, please register. We will send you a confirmation email
  • If you have questions, please email us

Yes!

All sessions will be available on demand after the conference ends. If you are registered for Elevate, you will get an email with all the details.

The deadline for registering for Elevate is 26 September 2022.

Unless you’re attending the 13 October Focus Summit customer meetings, you may only need a room for Monday and Tuesday nights (Elevate programming will conclude on Wednesday, 12 October, at about 1630 EDT). Please confirm your accommodation accurately reflects your agenda. 

Please note that rooms at ATPCO’s preferred rate are sold out. There may still be rooms available at the retail rate. Please book via the hotel directly if you would like to stay at the Renaissance Capital View Hotel or Residence Inn Arlington Capital View Hotel.

Both hotels are on the same property connected via walkways and elevators, so there is no difference in proximity to the conference. 

 

We take the environmental impact of Elevate seriously. That’s why this year, we are managing our environmental footprint by taking more sustainability initiatives than ever before by eliminating single-use plastic water bottles, to-go containers, and utensils and by providing accessible recycling options throughout the conference.

We are also working closely with the Renaissance Hotel staff to ensure food, water, and energy waste is properly managed, and will be donating unused materials to local schools.

While Elevate is free to attend, attendees must provide their own accommodations and travel.

We have preferred hotel rates at the Renaissance Arlington Capital View Hotel and at the Residence Inn Capital View Hotel. When you register for the event, you will be directed to the booking information for each hotel.

For media inquiries, please contact Megan Humphries:

mhumphries@atpco.net
+1-917-460-6293

There is an app for Elevate 2022 that allows you to create your event profile, see your personalized schedule, and stay up to date on news and announcements during the conference. Here's how to download the app:

  1. Go to your Apple or Android app store 
  2. Download the Cvent Events app 
  3. Open the app and search for Elevate 2022  
  4. Log in with your first name, last name, and email address that you used to register for Elevate

If you have any issues finding or using the app, please email us.

The pandemic is still affecting the world and we recognize you may have concerns about attending Elevate in person. The health and safety of our attendees and staff is our top priority. ATPCO is closely monitoring and following the US government’s COVID-19 regulations and recommendations during the conference. This means that currently, there is no mask or vaccination requirement to attend Elevate 2022. However, we will incorporate various precautions to keep our attendees and staff safe and comfortable without adversely affecting Elevate’s networking opportunities. 

Here’s what we’re doing: 

  • Asking all attendees who are eligible (although not required) to be up to date on their COVID-19 vaccines 
  • Encouraging all attendees to wear masks (although not required) to fit their level of comfort  
  • Asking all attendees to wash their hands frequently, especially before and after meals 
  • Providing color-coded stickers for all attendees to add to their registration badge to help communicate their preferred physical distance  during interactions: 
    • Red = Greet from six feet 
    • Yellow = Elbows only 
    • Green = Handshakes and high fives 
  • Providing hand sanitizing stations throughout the event space 
  • Providing attendees with reusable water bottles  
  • Continual and frequent cleaning of all areas by the venue staff 
  • Asking any attendees with symptoms of COVID-19 to stay home and follow all recommendations for quarantine/isolation 
  • Asking any attendees who recently tested positive or were exposed to someone with COVID-19 to stay home and follow all recommendations for quarantine/isolation 
  • Closely monitoring travel guidelines outlined by the US Centers for Disease Control and Prevention (CDC). Please consult the CDC’s guidelines before traveling. 

If you are not comfortable attending Elevate 2022 in person, don’t worry! All Elevate sessions will be available on demand one week after the conference ends. If you are registered for Elevate, you will get an email with all the details.   

If you have more questions or concerns about our COVID-19 protocols, please content events@atpco.net.  

The closest airport to the Elevate conference is Ronald Reagan Washington National Airport (DCA), located just 7 miles away from The Renaissance Hotel where the event is hosted. 

You can also fly to Washington Dulles International Airport (IAD), located less than 30 miles away from The Renaissance Hotel. 

There are so many things to see, do, and experience in the area near Elevate. Here are some things you can do while you are there:

  • Have brunch, visit Old Town, or explore the waterfront in Alexandria
  • Walk through museums, paddle in the Potomac, or experience history in DC
  • Plan your day from ATPCO’s favorite 26 things to do in DC

You can check out some maps of the city and favorite tourist spots to start planning your stay! Please note, all to-do activities are at your discretion and are not hosted by ATPCO.

We get it! If you need to cancel your registration, please email us at events@atpco.net and we can cancel your registration.