Glenn is focused on industry trends, adapting the organization, and building a best-in-class talent pipeline to meet the needs of customers and partners. Glenn leads United’s Global Corporate Accounts, Agency, and Digital Sales teams. He is also responsible for the United for Business marketing team, and the sales strategy, pricing, incentives, sales support, sales effectiveness, and sales systems teams. Before United, Glenn led efforts at ZS Associates to help travel companies across the commercial functions of marketing, sales and revenue management, and related areas such as property development, loyalty programs, network planning, and reservations. Before joining ZS Associates, Glenn worked in the offshore oil industry and served as a Military Intelligence officer in the United States Army.