Laura is a seasoned professional in the travel industry with two decades of experience. She started her career in the travel agency sector before transitioning to Finnair eight years ago. Since 2017, Laura has been contributing to distribution strategy, revenue protection, and order management domains. Currently, Laura leads the Order & Payment Management team within Finnair's Customer unit. Her team oversees functions including order management, payment management, payment protection, revenue protection, and revenue accounting. In her role, Laura is responsible driving business transformation and strategic development within the Order and Payment Management domain.